SHIPPING CONDITIONS



SPAIN


  • ESTIMATED FREE SHIPPING IN 48 H
    (TOURLINE COMPANY)

  • ESTIMATED FREE SHIPPING IN 72H TO THE SPANISH ISLANDS
    (REGULAR NATIONAL MAIL)

WE WON´T BE RESPONSIBLE FOR FEE CHARGES OR DUA OR ANY OTRHER CHARGE RELATED TO SHIPPING TO THE CANARY ISLANDS.


EUROPEAN UNION



FREE SHIPPING REGULAR NATIONAL MAIL
(ESTIMATED DELIVERY IN 12 DAYS)

FAST SHIPPING SERVICE TO THE EUROPEAN UNION WITH NO COST FOR ORDERS OF 120 MINIMUN
(ESTIMATED DELIVERY IN 72H, SWIZERLAND NOT INCLUDED)

EUROPE URGENT SERVICE SHIPPING FOR 25€ CHARGE
(ESTIMATED DELIVERY 24/48H)


WE WON´T BE RESPONSIBLE FOR FEE CHARGES OR DUA OR ANY OTRHER CHARGE RELATED TO SHIPPING ABROAD SPAIN.


REST OF THE WORLD



FREE SHIPPING FOR ORDERS OVER 120€
(SENT BY REGULAR NATIONAL MAIL ESTIMATED DELIVERY IN 15 DAYS)

WORLDWIDE FAST SHIPPING SERVICE FOR 25€ CHARGE
(ESTIMATED DELIVERY IN 72H, SWIZERLAND NOT INCLUDED)


WE WON´T BE RESPONSIBLE FOR FEE CHARGES OR DUA OR ANY OTRHER CHARGE RELATED TO SHIPPING ABROAD SPAIN.


EXCHANGES AND RETURNS (FREE CHANGES AND RETURNS ONLY FOR SPAIN AND EUROPE)



Follow the instructions for changes in your personal area.


- Place the piece you want to return inside the second bag we provide with your order then fill up the form make sure to write clearly address and phone number.

- There are 3 working days from M-F to make use of the free change service counting from the delivery date.


IMPORTANT:

After this three days mentioned you can still make the return but on your expense and cost. Shipping charges are your responsibility and it should be sent as certified with a maximum date rate of 15 working days. However we will pay for the replacement shipping cost but only one change will be permitted.


* MUMY ROOM doesn´t reimburse money but will generate vouchers valid for three renewable months that you can use in the online store.



CHANGES AND RETURNS FOT THE REST OF THE WORLD



Follow the instructions for changes in your personal area.


- Send the piece of cloth you want to return by mail always certified once we receive it we will send the replacement without shipping cost by national regular mail.


Our address:


C/Hortaleza 15 28004 Madrid tienda MUMY ROOM tlf. 0034 910406915


- For the first change the shipping costs are free.

- Only two exchanges will be permitted as maximum per order.

- MUMY ROOM doesn´t reimburse money but will generate vouchers valid for three renewable months that you can use in the online store.