All orders are shipped via Certified Mail, except for urgent orders that are made through TourLine.
The approx. time is:
If you want to receive your purchase the next day (urgent service) (only if you live in Spain) you will have to pay a small amount of 7 € extra.
If you make a purchase of 44.99 € or superior the shipping will be free of charge. If it is lower than € 44.99, the shipping cost will be € 3.99. (Only for Spain).
For urgent delivery the shipping cost will be € 7. (Only for Spain).
Once the order is placed, we will send you an email with the confirmation so that you know that everything is ok. You will receive another email when the package leaves MUMY.
or orders outside of Spain, (EUROPE, USA, CANADA, AUSTRALIA) the shipping cost will be € 10 if you live in Europe and € 15 for the rest of the world. The goods will be shipped by registered mail with an estimated delivery time of 7 to 15 working days. Orders Exceeding € 200 will be free of shipping cost.
We recommend you to use an address where someone can receive the package in person and during working hours. If the package couldn't be delivered after two attempts, the parcel service will charge an additional fee.
MUMY ROOM is not responsible for the customs costs (DUA) insular (Canarias) or outside the European Community.
For any doubt about the shipment, you can contact the phone number +34 911377708 or firstname.lastname@example.org
Instructions for making a change of size or a return
Shipping costs from your home to us are on your own (we assume the cost of sending you the new clothes, but only once). We recommend Certified Mail because it is the cheapest shipping mode.
MUMY room does not refund the money, we will send you a voucher to your mail without an expiration date which you can use both on our website or in our store.